Solved: Cisco Jabber For Mac

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Solved: Cisco Jabber For Mac
  1. Cisco Jabber Client For Mac

Hello, We currently have one Mac user in our organization and when they try and search for contacts within Cisco Jabber 8.6.2 they receive no results. It seems the issue is they cannot connect to the Directory Server. From what I can gather they need to connect via port 3268 rather than 389.However, I cannot find where this setting needs to be changed. When looking at Account Preferences within Jabber on the Mac server settings are configured 'Automatically' and there is no way to change this to manual as all options are greyed out. When looking at the CUCM IM and Presence Administration page I have been through the LDAP settings and cannot see any options for changing what port is used to connect to the Directory Server.

Cisco Jabber Client For Mac

Am I off the mark here? Could someone please point me in the right direction to get Directory Searching working on Jabber for Mac? Thank you, -David.

Mac

After updating the Jabber client for Mac from 9.6 to 10.6 the app is crashing during the startup of the application. Also cleared the $USER/Library/. CSF files, to have a clean start. Reverting to 9.6 went good, reverting back to 10.6 again the same error. Main issue:. Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '. setObjectForKey: object cannot be nil (key: feedURL)' abort called Looks like some Sparkle update process is been called and is crashing the app.

Here what has been reported by the MAC OS reporting tool.

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